Keep the customers worth keeping.
AcornRetain adds a cancellation flow to your Stripe subscriptions. When a customer clicks cancel, it asks why they're leaving and makes one good offer to keep them — then applies the outcome to Stripe for you.
Your cancel button is a leak.
Some of the subscribers clicking "cancel" would happily stay for a pause, a better plan, or a small discount — if you only asked. Without a save flow, they all leave the same way: silently. AcornRetain catches them at the exact moment they decide.
How it works
Connect your Stripe account
Link Stripe in a few minutes. AcornRetain reads the subscription being cancelled and applies the outcome you configure.
Configure your survey and offers
Set up a short branching survey and the offers you're willing to make — a discount, a pause, a plan change, or a trial extension.
Point your cancel button at AcornRetain
Swap your cancel button to open the AcornRetain flow. No engineering project, no platform to learn.
One good offer, at the right moment.
Discount
Apply one of your existing Stripe coupons to keep a price-sensitive subscriber.
Pause
Let a subscriber pause instead of cancelling, then resume automatically.
Plan change
Move a subscriber to a plan that fits better rather than losing them.
Trial extension
Give more time to a subscriber who isn't ready to decide.
Offers you can trust.
Eligibility rules and cooldowns are enforced on our servers, not in the browser — so subscribers can't farm discounts by starting a cancellation over and over. AcornRetain verifies every offer before it applies it to Stripe.
The retention the big platforms sell — without the platform tax.
AcornRetain is deliberately one focused tool: the save flow, done well. No dunning engine, no win-back campaign suite, no per-seat pricing. Just the cancel flow, at a flat price.
Start saving cancellations.
Free for your first 100 sessions a month. No per-seat fees.